Legal Documents

Terms & Conditions

Last updated: January 2025  ·  Effective for all users of RefyHub platform

Section 01

Acceptance of Terms

By using the RefyHub platform ("RefyHub", "we", "us", "our"), you fully agree to these Terms & Conditions. If you do not agree, please do not use the platform.

Important: These terms apply to all users — registered businesses, service providers, and customers — whether using the website or mobile app.

We reserve the right to update these terms at any time. Major changes will be notified via email or in-app notifications.

Section 02

Platform Overview

RefyHub is an online marketplace/directory platform where:

  • Business owners and service providers post ads for their services/products
  • The admin team manually reviews and approves or rejects each listing
  • Approved listings become publicly visible to customers
  • Customers can browse listings and directly contact advertisers
  • The Admin Panel (admin.refyhub.in) manages all platform activities

RefyHub is only a listing platform. We are not directly responsible for any transactions between buyers and sellers.

Section 03

User Registration

To register on the platform, you must follow these requirements:

  • You must be at least 18 years old
  • Provide a valid phone number and/or email address
  • Provide accurate personal and business information
  • Multiple accounts for the same person/business are not allowed
  • Accounts are non-transferable and cannot be shared
Section 04

Ad Posting Rules

While posting ads, you must follow these guidelines:

  • Ad title and description must be clear, honest, and accurate
  • Contact information must be real and reachable
  • Images must be original and relevant (no copied images)
  • Pricing (if provided) must be accurate
  • Location/service area must be correct
  • Each listing must belong to only one category
  • Duplicate listings are not allowed

⚠️ Misleading or false listings will be removed immediately and may lead to account suspension or permanent ban.

Section 05

Admin Approval Process

RefyHub is an admin-moderated platform. Every ad goes through a review process:

  • After submission, ads remain in "Pending" status
  • Admin reviews within 24–48 working hours
  • Approved ads go live with notification
  • Rejected ads include reasons and can be resubmitted
  • Admin decisions are final
Section 06

Customer Guidelines

  • Customers can browse listings without registration
  • Contact advertisers directly using provided details
  • RefyHub does not guarantee service quality
  • Transactions are the responsibility of users
  • Report suspicious listings to admin
Section 07

Prohibited Content

  • Illegal products/services
  • Adult or explicit content
  • Fake reviews or spam
  • Hateful or harmful content
  • Copyright violations
  • Fraud/scam listings
Section 08

Limitation of Liability

RefyHub is not responsible for:

  • Transactions between users
  • Service quality of listings
  • Technical issues or downtime
  • Third-party links or services
Section 09

Privacy Policy

  • We collect basic data for account management
  • Listings are publicly visible
  • We do not sell user data
  • You can request data deletion anytime
Section 10

Data Usage & Cookies

We use cookies for:

  • Login sessions
  • Analytics
  • User preferences
Section 11

Account Termination

  • Accounts may be suspended for violations
  • Fraud accounts may be deleted without notice
  • Users can delete their account anytime
Section 12

Governing Law

These terms are governed by Indian law.

Section 13

Contact Us

For support, contact:

Email: admin@refyhub.in